StreamJuice

Privacy Policy

Last Updated: September 17, 2025

1. Introduction

Welcome to StreamJuice ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

  • Personal Data: When you register an account, we collect personal information, such as your username and email address. If you connect your Twitch account, we will collect your Twitch username and user ID.
  • User-Generated Content: We collect the names and other data you or your viewers enter into the giveaway wheel ("Wheel Entries").
  • Derivative Data: Our servers automatically collect information when you access the Service, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Service.
  • Financial Data: We may collect data related to your payments, such as credit card information, when you purchase, order, return, or exchange. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, PayPal, and you are encouraged to review their privacy policy.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

  • Create and manage your account.
  • Operate the giveaway wheel and its associated features.
  • Enable user-to-user communications via Twitch chat integration.
  • Monitor and analyze usage and trends to improve your experience with the Service.
  • Display personalized advertisements to you through services like Google AdSense.
  • Process payments and refunds.
  • Notify you of updates to the Service.

4. Cookies and Tracking Technologies

We use cookies to run our site and, with your consent, for other purposes. You can manage your cookie preferences at any time through our cookie consent banner and settings.

  • Strictly Necessary Cookies: These are required for the site to function, such as managing your session. They cannot be disabled.
  • Preferences Cookies: These remember your settings, like your theme preference (light/dark mode).
  • Analytics Cookies: With your consent, we use services like Google Analytics to understand how you use our site so we can improve it.
  • Advertising Cookies: With your consent, third-party services like Google AdSense use cookies to serve ads based on your prior visits to our website or other websites.

4.1 Affiliate Links

We may participate in affiliate marketing and may allow affiliate links to be included on our Service. This means we may earn a commission on sales of products or services through our links, at no extra cost to you. When you click on an affiliate link, a cookie may be placed on your browser to track any sales for purposes of commissions. The use of affiliate links does not influence the content or recommendations we provide.

5. Disclosure of Your Information

We do not share your personal information except in the situations described below:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (PayPal), data analysis (Google Analytics), and ad delivery (Google AdSense).
  • Third-Party Advertisers: We may use third-party advertising companies to serve ads when you visit the Service. These companies may use information about your visits to our Website and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

6. Your Data Protection Rights (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us using the contact information below.

7. Children's Privacy

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at support@streamjuice.xyz.